Lead Time: All orders should be placed a minimum of 4 business days in advance. We can assist on shorter notice orders on request.
Minimum Order Requirement (MOQ): Our bento catering minimum order is 30 box.
Delivery: Delivery service available within Klang Valley, transportation charge according to below rate:
Transportation Charge (To Ground Floor/Lobby only).
| Puchong |
RM 30 |
| Shah Alam/Subang Jaya/USJ/Sunway/Kelana Jaya |
RM 50 |
| Klang/Petaling Jaya/Damansara/Bukit Jalil/Sri Petaling |
RM 50 |
| Outside KL City Center (eg. Cheras/Kepong/Ampang) |
RM 50 |
| KL City Center |
RM 50 |
| Cyberjaya/Putrajaya |
RM 50 |
| Other Areas |
To be advised |
| For High Rise Buildings (Additional) |
RM 30 |
For locations outside this area, please contact us to discuss the feasibility and any associated delivery charges.
Multiple Location Delivery: If you require delivery to multiple locations, there will be additional delivery charges. For an accurate quote, kindly contact our Sales Team.
Delivery Time Window: While we strive to meet your preferred delivery time, we appreciate your understanding that external factors may affect the delivery schedule. We will communicate any significant delays promptly.
Amendment/Cancellation Policy: Amendments and cancellations made less than 48 hours before the scheduled delivery time may incur a fee. Please contact us as soon as possible for any changes to your order.
Payment Terms: Deposit of 50% of total amount is required for booking. Full payment is required before the scheduled delivery date.
Payment Method: Enjoy the convenience of secure transactions with bank transfer, major credit and debit cards or E-wallet payments.
Quality Assurance: We take pride in delivering high-quality, fresh meals. If you encounter any issues with your order, please notify us within 24 hours, and we will do our best to address and resolve the matter.
Confirmation of Orders: A confirmation email or message will be sent upon receiving your order. Please review the details carefully and notify us promptly of any discrepancies.
Menu Customization: While we strive to accommodate special dietary requirements, please inform us in advance of any specific dietary restrictions or allergies.
Menu Availability: Menu items are subject to seasonal availability. In the event that a specific ingredient is unavailable, we reserve the right to substitute it with a suitable alternative of equal or higher value.
Utensils Included: Utensils, including disposable cutlery, and napkins, are included with your order. The quantity will be provided based on the number of orders.
Force Majeure: Legumes shall not be liable to the Client for any injury, damage, loss, delay, additional expenses or cancellation of the event that is due to circumstances beyond the control of Legumes including but not limited to fire, acts of terrorism, floods, acts of God, inclement weather, strikes, lockouts, riots, civil unrest, interference by civil or military authorities or acts of war, and accidents.
Terms Updates: Legumes Catering reserves the right to update these terms and conditions without prior notice. Please review our terms periodically for any changes.
